Last updated: August 2026
1. Information Collection
When you submit an inquiry form through this website, we collect the following personal information:
- Name / Contact title
- Company name & position
- Email address
- Contact phone number
- Project requirements description (if voluntarily provided)
We will not actively collect personal information beyond what is necessary for our business.
2. Information Use
The information we collect is used only for the following purposes:
- Responding to your business inquiry requests
- Providing product and solution related materials
- Arranging demo-base visits or technical exchanges
- Improving our service quality and user experience
3. Information Security
We take reasonable security measures to protect your personal information, including but not limited to:
- Data transmission encryption (TLS/SSL)
- Access control and audit logs
- Regular security assessments and vulnerability fixes
We will not sell, rent or otherwise transfer your personal information to third parties, except with your explicit consent or as required by law.
4. Cookies & Tracking Technologies
This website may use Cookies to improve browsing experience. You can manage Cookie preferences via your browser settings. Disabling Cookies does not affect core functionality.
5. User Rights
You have the right to:
- Access, correct or delete your personal information that we hold
- Withdraw consent for data processing
- Lodge a complaint with the relevant regulatory authority
To exercise the above rights, please contact us via the contact methods on this page.
6. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be notified via website announcement. We recommend checking this page periodically for the latest version.
7. Contact Information
For any questions about this Privacy Policy, please contact:
📧 ethan.fan@renova-hk.com
📞 Renova New Energy — Hong Kong HQ
